Cancellation Policy, Refunds and Code of Conduct

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**COVID-19 Cancelling Policy for sick or high-risk individuals only

 

  • We can offer a credit of up to 30% on delegate passes at any time before 10 days within the start of the event, which includes access to the content through live stream or podcasting format

  • We can offer a credit of up to 50% of an exhibitor purchase at any time before 10 days within the start of the event, which includes access to the content through live stream or podcasting format

  • If the situation evolves and requires an event postponement, we will hold the money in trust for the new date or refund up to 65% of your full purchase at any time before the event, should you wish to cancel

 

Delegate Cancellations

 

Due to the nature of our business (which includes deadlines and associated deposits to be paid internally), delegate passes are partially non-refundable.

  • We can refund up to 80% of your delegate purchases given the following restrictions:

  • After 30 days from purchase, your delegate pass is non-refundable

  • Within 30 days to the event day, your delegate pass is non-refundable

Exhibitor Cancellations

Due to the nature of our business (which includes deadlines and associated deposits to be paid internally), exhibitor purchases are partially non-refundable.

  • We can refund up to 80% of exhibitor purchases given the following restrictions:

  • After 30 days from purchase, your exhibitor purchase is non-refundable

  • Within 30 days to the event day, your exhibitor purchase is non-refundable

Event Cancellations

Due to the nature of our business (which includes deadlines and associated deposits to be paid internally), delegate passes & exhibitor purchases are partially non-refundable.

  • We can refund up to 80% of a purchase of an exhibitor or delegate within 30 days of its purchase.

  • After 30 days from purchase, your fees can be refunded up to 80%

  • Within 30 days to the event day, your fee is refundable up to 80%

**If an event cancellation is unavoidable, the above percentages are just a guideline. We will refund as much money to our clients and guests as possible. Some of the money may already be spent, hence the reason that transactions are not 100% refundable.

**In most cases we will do our best to postpone the event to an acceptable alternate date, once the cancellation issue is resolved.

Code of Conduct

Bring your passion, but be respectful to others!

Mission Statement of HFC Productions Inc.

 

The Summit brings together professionals and participants in the cannabis industry. The conference committee encourages delegates to meet other delegates with the goal of forming a strong community based on information sharing, to strengthen the industry.

 

  • Unsolicited sales are not welcome

  • Be professional in your conduct and respect delegates, speakers, staff and event organizers

  • Exhibitor behaviour should be aligned with the HFC Productions' values during the conference

  • Harassment of any kind, will not be tolerated and you will be asked to leave without refund 

  • Feedback on the event has indicated that delegates want the absence of strong sales pitches, so they can focus on the educational component of the conference

  • Please report inappropriate behaviour to event organizers

  • Exhibitor involvement is understood to mean financial support of the event

  • Respect the integrity and credibility of the HFC Productions' team and its members

  • Refrain from using privileged access to the HFC Productions' members and extended community for un-invited sales & marketing activity