Cancellation Policy, Refunds and Code of Conduct

Delegate Cancellations

 

Due to the nature of our business (which includes deadlines and associated deposits to be paid internally), delegate passes are partially non-refundable and/or non-refundable.

  • We can refund up to 80% of your delegate purchases within 30 days of purchase, after 30days OR within 30days of the event your delegate pass is non-refundable

Exhibitor Cancellations

Due to the nature of our business (which includes deadlines and associated deposits to be paid internally), exhibitor purchases are partially non-refundable and/or non-refundable.

  • We can refund up to 80% of your exhibitor purchases within 30 days of purchase, after 30days OR within 30days of the event your purchase is non-refundable

Event Cancellations

Due to the nature of our business (which includes deadlines and associated deposits to be paid internally), delegate passes & exhibitor purchases are partially non-refundable and/or non-refundable.

  • We can refund up to 80% of your purchases within 30 days of purchase, after 30days OR within 30days of the event your purchase is non-refundable

**In most cases we will do our best to postpone the event to an acceptable alternate date, once the cancellation issue is resolved.

Code of Conduct

Bring your passion, but be respectful to others!

Mission Statement of HFC Productions Inc.

 

The Summit brings together professionals and participants in the cannabis industry. The conference committee encourages delegates to meet other delegates with the goal of forming a strong community based on information sharing, to strengthen the industry.

 

  • Unsolicited sales are not welcome

  • Be professional in your conduct and respect delegates, speakers, staff and event organizers

  • Exhibitor behaviour should be aligned with the HFC Productions' values during the conference

  • Harassment of any kind, will not be tolerated and you will be asked to leave without refund 

  • Feedback on the event has indicated that delegates want the absence of strong sales pitches, so they can focus on the educational component of the conference

  • Please report inappropriate behaviour to event organizers

  • Exhibitor involvement is understood to mean financial support of the event

  • Respect the integrity and credibility of the HFC Productions' team and its members

  • Refrain from using privileged access to the HFC Productions' members and extended community for un-invited sales & marketing activity